Privacy policy

DITCH is a live streaming service operated from Rome, Italy. For the purposes of the GDPR, DITCH is the data controller for the personal data described in this policy. Contact: sendmailtodex@gmail.com

Account data: email address, username and channel name, collected when you sign up.

Platform connections: authorization tokens and stream keys for the platforms you connect. These are stored server-side and are never exposed to the browser.

Streaming data: session metadata such as start and end times, configured destinations, participant requests, and chat messages sent through DITCH.

Audio and video: when you broadcast, or join a stream as a participant, your camera, microphone and screen content are processed in real time to deliver the broadcast. DITCH does not keep recordings of your stream unless a recording feature is explicitly offered and enabled by you.

Technical data: logs, IP addresses and basic device information needed to run and secure the service.

We use this data to operate the service: authenticate you, deliver your broadcast to the destinations you choose, show unified chat, run the participant queue, prevent abuse, and improve reliability. We do not sell personal data and we do not use it for third-party advertising.

We process data to perform our contract with you (running the service), for legitimate interests (security, abuse prevention, service improvement), and on the basis of consent where required, for example when you connect a platform account. You can withdraw consent at any time by disconnecting the platform or deleting your account.

We use a small set of infrastructure providers to run DITCH: Supabase (database and authentication), Vercel (web hosting), Railway (api and streaming relay), and Agora (real-time audio and video). Each processes data on our behalf under their own data processing terms.

The platforms you broadcast to (for example Twitch, YouTube, TikTok, Kick) receive your stream and handle it under their own privacy policies, as separate controllers.

Some providers process data outside the European Economic Area. Where they do, transfers rely on safeguards such as the European Commission's standard contractual clauses or an adequacy decision.

We keep account data while your account exists. Session metadata and chat messages are kept while needed to provide the service and then deleted or anonymized. Logs are kept for a short rolling window for security and debugging. When you delete your account we delete the personal data associated with it, except what we must keep to meet legal obligations.

Under the GDPR you can request access, correction, deletion, portability and restriction of your personal data, and you can object to certain processing. Write to sendmailtodex@gmail.com and we will respond within the statutory deadline. You also have the right to complain to your supervisory authority; in Italy that is the Garante per la protezione dei dati personali.

DITCH uses only the cookies required to keep you signed in. There are no advertising trackers on this site.

DITCH is not directed at children. You must be at least 16 years old, or the minimum age of digital consent in your country, to use the service.

We may update this policy as the service evolves. If a change is material we will give notice before it takes effect. The date at the top of this page always reflects the latest version.